ElevationsTM is a revolutionary career discovery tool by Scully Career Associates, Inc.
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Sample Resumes
Functional Resumes
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THOMAS F. BRADLEY |
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546 Greenvalley Lane |
Sacramento, CA 95839 |
(916) 555-9038 |
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Finance Professional with ten years experience in the mortgage banking and consumer finance industry. Having specialized in marketing, operations management and innovative problem solving with high volume, ambitious companies. Adept at hiring and motivating individuals who maximize profits and satisfy customer needs.
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Building from "ground zero.” Assumed management responsibility for a sluggish wholesale branch. Initiated sales and marketing plans, recruited and hired qualified personnel, established lucrative relationships with mortgage companies, banks, credit unions, and builder markets. Developed profitable and effective client relations while opening office in new market territory. |
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Meeting and exceeding sales goals. Manage $18 to $20 million monthly pipeline portfolio with 50 to 60 percent closing ratio. Direct and coordinate marketing and sales efforts for over 180 company relationships with a base of more than 800 clients. Expanded sales volume 300 percent within first year as account executive. |
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Instilling widespread awareness of and demand for product categories. Developed innovative solicitation programs to generate new business. Conduct in-house product and systems training for employees. |
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Managed lending delivery systems. Oversee underwriting, loan document drawing, funding, shipping and quality control function for loan delivery to investors. Responsible for monthly production from six product lines. |
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Computer Literate. Utilize Lotus Notes, Cypris, Excel, Word and ACT software. |
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EDUCATION |
MASTER OF BUSINESS ADMINISTRATION, 1991
California University, Sacramento, CA |
BACHELOR OF ARTS, BUSINESS ECONOMICS, 1985
University of California, Santa Cruz |
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EMPLOYMENT HISTORY
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BRANCH MANAGER -WHOLESALE DIVISION
Washington Mutual Home Loans, Sacramento, CA (1992-Present) |
MORTGAGE LOAN OFFICER
Sutter Mortgage Corporation, Sacramento, CA (1992) |
BRANCH MANAGER
Kennedy Management Corporation, Sacramento, CA (1988-1991) |
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PROFESSIONAL AFFILIATIONS
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California Association of Mortgage Brokers
California Association of Residential Lenders |
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Sally E James
5682 Hill Street, Sacramento, CA 95670
(916) 555-6585
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Summary: Human Resource Manager/Generalist seeking high growth, progressive company. Over ten years experience in Human Resources Management and Operational Management. Able to implement and administer comprehensive benefits programs, develop and deliver employee training, spear-head recruitment for exempt and non-exempt employees, improve safety programs, reduce worker's compensation costs and coordinate payroll.
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| Technically Literate. Will develop computer networks, customized software applications and databases. Can utilize Windows 95/98, Lotus 1-2-3, WordPerfect, Artios Designer Workbench, PageMaker, GroupWise, Cheyenne BitWare and Microsoft, Excel/Publisher, Word, PowerPoint.
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Human Resources Accomplishments
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Management/Supervision |
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Direct all aspects of the $500, 000 corporate health and welfare plan for 55 employees. Oversee administration of health and retirement plan benefits, such as cobra, 4011, flex plan and hold seminars to explain benefit program. Monitor service provider performance to assure prompt and accurate processing of health claims and distribution of retirement benefits. |
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Utilize proven human resources management skills to hire, train, motivate, and supervise as many as 18 employees. Maintain a teamwork environment to achieve corporate goals. |
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Assume operations management for two faltering agencies and effectively improved daily operating procedures and implemented cost control procedures. Increased revenues in one year from $8,000 to $12,000, a 50% increase. |
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Establish benefits programs from ground-up. Inherited poorly managed program with uncontrolled costs. Selected Kaiser program, enrolled over 100 employees in two locations in one month. Achieved 100% compliance. |
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Monitor the performance appraisal process and assist in administration of compensation program. Coordinate with benefit providers, staff and outside consultants to resolve complicated benefit issues. Oversee corporate health and wellness program. |
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Establish and maintain standards for handling participant enrollments and termination's, premium payments and fund distributions. |
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Develop operational and customer service training interventions with cross-functional management team. Successfully funnel meaningful information to production, reducing down time and customer complaints. Mediate and facilitate team building meetings, clarifying tasks and employee production requirements. |
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Conduct cross training and communication systems enhancements. Establish methods to create mutual understanding regarding co-worker stress and generate team support. |
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Develop curriculum, customer services procedures, and administrative manual. Conduct one-on-one employee training, individual coaching and counseling. |
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Utilize demonstrated written and communication skills utilized to develop management presentations and production demonstration for customers. Able to anticipate objections and close sales. Experienced telemarketer. |
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Recruit, select and orient new employees. Utilize multiple recruiting avenues including Internet, advertising, employment agencies, newspaper ads, industry contacts and executive recruiters. |
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Schedule and conduct behavior-based and performance oriented interviews, negotiate salary and extend job offers. Coach management regarding succession planning and long-term strategic hiring goals. |
Progression |
Human Resource Manager/Customer Service Manager
American River Packaging, Inc. - Sacramento, CA (1995 - Present) |
Branch Manager/Owner
Barbizon School and Agency - Reno, NV; Sacramento and San Jose, CA (1988 - 1990 & 1991-1995) |
Bookeeper/Head Computer Operator
Capital Coors company - West Sacramento, CA (1990 - 1991) |
Production Assistant/Computer Graphics Operator
KOVR-TV (Channel 13) - Sacramento, CA (1987) |
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Education
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HUMAN RELATIONS
Bachelor Arts Degree in Human Relations, May 2000
Golden Gate University, San Francisco, CA |
HUMAN RELATIONS AND JOURNALISM STUDIES
Associate Arts Degree in Liberal Arts
American River College, Sacramento, CA |
INTERNSHIP STUDIES IN JOURNALISM
KXTV-TV (CHANNEL 10) AND KOVR-TV (CHANNEL 13)
Sacramento, CA |
References Available Upon Request
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Chronological Resumes
Kenneth A. Jones
4460 Somewhere Avenue, Sacramento, CA 95219, (916) 555-6880 |
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| OBJECTIVE: Sales Manager |
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| ACCOMPLISHMENTS |
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Seven years of professional sales experience. Utilized management skills to build effective sales teams in six new stores. Hired, trained and motivated employees. |
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Highly developed communication and relationship building skills. Extensive telemarketing, appointment setting and customer service experience. Effective prospecting skills. Proven negotiating and closing ability. Excellent follow-up. |
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Able to strategically plan, develop and implement diverse types of sales and marketing plans. Developed innovative pricing strategy improving sales margin. |
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Generated over 2.2 million in profit and launched store to number one position. |
SALES EXPERIENCE |
| AREA SALES MANAGER, NORTHERN CALIFORNIA, Ace Rent A Car/Barter Inc., Sacramento, CA (1996-Present) |
| Responsible for selling, closing, pricing and servicing multiple major accounts in the highly competitive auto insurance replacement industry. Developed and implemented sales and marketing plan bringing all new business to store locations. Planned and developed opening sales blitz. Assisted in the opening of twenty offices state-wide. Advised California Regional Director on industry procedures. Developed and wrote employee training manual. Nurtured and developed Insurance Claims Centers. Motivated employees and maintained high level of morale. |
SALES MANAGER, Premiere Rent A Car, Sacramento, CA (1994-1996) |
| Maintained and nurtured accounts promoting excellence in customer service to dealership, auto body repair shops, service garages, insurance agents and adjusters and corporate accounts. Increased profits by over 57%. Implemented sales plan that dramatically increased sales referrals. |
LARGE BALANCE COLLECTOR, Runwild Collection Service, Sacramento, CA (1993-1994) |
| Rapidly collected delinquent accounts. Pursued legal action on debtors. Counseled clients regarding budget management and credit repair strategies. |
SALES REPRESENTATIVE, G.E. Capital-Modular Space (formerly Gelco Space). Irwindale, CA (1992): |
| Researched and targeted potential markets. Developed customer base which increased sales of modular mobile office building. |
SALES REPRESENTATIVE, Pacific Compactor Corporation, Anaheim, CA (1990-1992) |
| Developed leads through cold calling, telemarketing and while demonstrating products at trade shows. Negotiated contracts and prices with major national accounts at both the district and regional levels. |
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EDUCATION |
CALIFORNIA STATE UNIVERSITY, FULLERTON, May 1998
Bachelor of Arts, Business Administration. Concentration International Marketing. |
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Combination Resumes
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Justine M. Moore
88 Everywhere Drive, Novato, CA 94945
Voice:415.555.5505 Mobile: 415.555.0852
email:jmoore@email.com |
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| Summary: Vice President Marketing/Business Development. Thrive in the Internet environment. Will bring vision and translate it into a strategic marketing plan. Can hire and develop a dynamic marketing team. Proven track record establishing collaborative partnerships, sheparding products/services from development to market, developing marketing collateral, defining brand/product requirements, negotiating contracts and expanding revenue streams. Bring MBA, solid Internet experience and a passion for joining a world class Senior Management Team. |
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Internet Track Record
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SmartBusiness.com, Senior Executive Producer, (1999-Present)
Product Marketing for Human Resources, Legal and Insurance Channels |
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Closed 10 Web revenue sharing deals with partners including ADP, Career Central, bSource.com, and Headlight.com. |
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In less than 6 months, launched the human resources channel of the Web site with over 8 deals, nearly a hundred articles, many forms and agreements. |
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Built 5-person customer service team and system, policies, and processes for customer service in less than 60 days. |
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Built a Site-wide Ask Experts program that already has more than 130 question and answer pairs. |
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Hired as employee number 8 in March in this now 55-person company. Created the company's first generation deal templates, marketing collateral, hiring plan and organizational structure. Led the company's internal recruiting from roughly 8 employees to 25 employees. |
Leadingstep, Inc., Director Candidate Services, (1999)
Marketing Director for community-based aspect of the Internet division of Korn/Ferry International. |
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In less than two months, established vision for executive career resource Web site. Identified strategic alliance and developed collaborative partnership with national career coaching network. |
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Developed several Web content deals with authors to supplement the resources provided on the www.leadingstep.com site. |
Action, Inc. (Acquired by Division Corporation), Internet Marketing Consultant, (1998)
Directed and supported Internet company launch. Led business development and marketing for health insurance solutions provider. Performed sales demonstrations, developed marketing collateral, and identified product development features and requirements. |
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MARKETING/MANAGEMENT
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Matter, Inc. (now MTR.com), (1997)
Director of Marketing
Part of the start-up team that developed the business plan and raised $5.2 MM in financing. Negotiated and closed a major acquisition. Developed the marketing plan for the launch of the company's telephony product. Helped recruit and build a 4-person marketing team. |
Pricehouse Management Consulting, (1992-1996)
Senior Manager
Worked with senior management of client organizations to develop corporate strategies, devise marketing plans, and restructure operations. Recipient of the 1994 Chairman's Client Service Award. Focused on the Managed Care industry. Clients included a physician's practice management company, a pharmacy benefit manager, a large integrated health system, and a life and health insurer. |
C. S. First Hope, (1991)
Summer Associate
Lead associate for Corporate Finance(IPO), M&A, and Reorganization groups. |
McMann & Company, (1988-1990)
Business Analyst
Lead analyst on client service teams. Diagnosed problems, conducted analyses, developed conclusions, and presented recommendations to management in a variety of industries. |
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EDUCATION
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Harvard University, Graduate School of Business Administration, (1992)
Master in Business Administration with Distinction. First-and Second-year Honors. Advertising Manager, The Harbus News. |
Ohio State University, (1984-1988)
Bachelor of Arts, Economics, Summa Cum Laude, in Honors Program. Elected to Phi Beta Kappa as a junior. Received Top Ten Senior Award for outstanding scholarship, leadership and service. Completed liberal arts summer program at New College, Oxford University, England. |
NOTEABLE |
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Contributing Writer for Leadstep.com Authored a series of articles on career advancement, personal development, and succeeding at work. Also contributed book reviews and interviews. |
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Contributing Author, The Everything Principles: How High-Performance Companies Manage, Brown Publishing, 1990. |
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Panelist on Prescott Communications' televised series on Health Care. Episode entitled: "Better Change, Best Practices," Spring 1995. |
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Winner of Navigator's Trophy for Division 4 for 1995 Trans Pac Yacht Race to Hawaii. | |
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